Question 1

What is Direct Primary Care (DPC)?

Accepted Answer

Direct Primary Care is a healthcare model where patients pay a simple monthly membership fee directly to their primary care provider. This eliminates insurance billing for routine care and allows for longer visits, better access, and a stronger patient-provider relationship.

Question 2

Does Orock Direct Primary Care accept insurance?

Accepted Answer

Orock Direct Primary Care does not bill insurance for primary care services. This allows us to focus entirely on your care rather than paperwork. You may still use insurance for services outside our clinic, such as labs, imaging, specialist visits, or hospital care.

Question 3

What does the monthly membership include?

Accepted Answer

Your membership includes comprehensive primary care services such as:
Preventive care and wellness visits
Chronic disease management
Same-day or next-day appointments
Direct communication with your provider
Basic in-office procedures
Coordination of care and referrals

There are no copays and no surprise bills.

Question 4

Who can join Orock Direct Primary Care?

Accepted Answer

We welcome adults and families seeking personalized, relationship-based care. Our practice is ideal for patients who value access, transparency, and unhurried visits.

Question 5

Can I still keep my health insurance?

Accepted Answer

Yes. Many of our patients maintain insurance for emergencies, hospitalizations, specialty care, or prescriptions. DPC works well alongside high-deductible health plans.

Question 6

How do appointments work?

Accepted Answer

Appointments are scheduled directly with our office and typically last longer than traditional primary care visits. Same-day or next-day appointments are often available, and patients can reach their provider directly for questions or concerns.

Question 7

Do you offer telehealth visits?

Accepted Answer

Yes. Telehealth is available for established patients when clinically appropriate. Telehealth is used for follow-ups, medication management, lab review, and certain acute concerns, and it complements in-person care.

Question 8

What if I need labs, imaging, or a specialist?

Accepted Answer

We help coordinate labs, imaging, and specialist referrals. We work to identify high-quality, cost-effective options and assist you in navigating care outside the clinic.

Question 9

Are there any long-term contracts or enrollment fees?

Accepted Answer

No long-term contracts are required. Membership is billed monthly, and you may cancel according to our cancellation policy. We believe in earning your trust every month.

Question 10

How do I get started?

Accepted Answer

Getting started is easy. Simply contact us through our website or phone to schedule a meet-and-greet or enrollment visit. We’ll walk you through membership options and answer any additional questions.

Frequently asked questions